Accounts

 
Accounts
 

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START TRAVELLING STRESS FREE WITH METRO BUSINESS


(WE WILL NOT BE BEATEN ON PRICE)

  30 DAY CREDIT FACILITY   STANDARD VEHICLES
  ITEMISED INVOICING   EXECUTIVE VEHICLES
  FREE WAITNG TIME   CLEAN VEHICLES
  MINIMUM 2 MILES   PRIORITY SERVICE

As a Priority Business Account holder Metro will provide your business with an Account Manager. We are the only company in our area to provide this level of professional service.

Our account management is a process that allows a business to business win-win alliance. Businesses can now benefit from having on site transport meetings - it’s a philosophy that will go beyond just a transactional approach. We have built relationships that have grown exponentially over time. Working with a variety of clients in the public sector and corporate market space.

Your Account Manager is assigned to you and can attend a meeting at your offices to help understand your personal requirements and logistics. We also hold an account visitors day where new clients can come to our HQ and visit our operation for reassurance of service and develop an understanding of how we operate. We are continuously expanding our Transport Services into London and the surrounding areas. We hold meetings with our account clients as and when required to ensure we are understanding and meeting their expectations.

START TRAVELLING STRESS FREE WITH METRO SCHOOL CONTRACTS

Metro Cars are ECC safe guard approved (Essex County Council)

We are currently managing many Account Contracts for individuals who have learning difficulties, disabilities and social care situations. We provide transport to school, work, or to social care hubs provided by the Council.

We offer clear pricing and we are very competitive, friendly and considerate

 

(THIS SERVICE IS FOR IMMEDIATE PICK-UPS ONLY)

VIP - PRE SET IVR ACCOUNT


For an efficient & speedier method of booking everyday journeys.

Metro have six members of staff talking bookings at any one time alongside a vehicle controller.

We do our upmost to provide a fast booking experience with the level of customer service you would expect, however on occasion at peak or weekend times our call centre can get flooded with individuals all calling Metro at once for transport. Although we have managed for 30 years, we have introduced a VIP customer booking system which allows you to take priority over general incoming calls which will ensure your car will be dispatched first. This allows you to avoid any disruption in booking your taxi as your booking will be fast tracked.

When your mobile number is registered on our free exclusive VIP cash account, our IVR system allows you to book a taxi on your phone without having to wait and talk with a Metro Cars member of staff. Simply call Metro Cars and the computer will automatically recognise your phone number and answer the call, it will then match your pre-set pickups 1, 2 or 3 and dispatch you a 4 seated vehicle before anyone else.

We currently have a number of local celebrities who use this service for discreet and fast transport.

1. Phone Metro Cars - 2. Enter your Pickup number - 3. Confirm - 4. Your car will arrive in under 10 minutes guaranteed, nice being a VIP isn't it!

Examples of pickups:

1. Your Address

2. Your place of work

3. Your regular town centre spot

'0' Gets you through to an operator should you want to talk to someone